Fri, Jan 23, 2009
is [the Samsung SGH-i320n] compatible with micro SDHC storage?
Good day:
This is regarding your query; any brand as long as its micro sd is compatible
with samsung mobile phones.
For more inquiries, please feel free to call our Customer Contact Center
at 1800-10 SAMSUNG or 02-5805777. We will be glad to be at your service!
Thank you and have a nice day.
Yours in Service
Samsung
SDHC – 16 GB micro SDHC card doesn’t work
Following your advice that micro SDHC cards work with the i320n – see attached – I bought a 16 GB card only to find that it is not recognised by the phone. The card works as I was able to save music and video files on to
it from my PC.
Good day:
This is regarding your query; yes it is compatible with any brand of micro
sd memory card.
As per our technical support it is capable up to 4
gb only.
For more inquiries, please feel free to call our Customer Contact Center
at 1800-10 SAMSUNG or 02-5805777. We will be glad to be at your service!
Thank you and have a nice day.
Yours in Service
Samsung
4 GB micro SDHC maximum
Please direct me to the technical support webpage or other documentation to which you refer in your response to my previous query.
Thank you for mailing us.
With regards to your concern, you may call our hotline to talk to our
Technical Engineers for your querry.
Should you have further concern or inquiries please call us at
(02)580-5777 – Metro Manila area
Toll Free numbers:
1-800-10-7267864 – For PLDT
1-800-3-7267864 – For Digitel
Thank you
Customer Contact Center
Samsung Electronics Philippines Corp.
Welcome to Samsung’s after sales service in the Philiippines! We truly
appreciate your interest / valuable feedback. Please find hereafter, our
response.
Look, in your previous reply to my question ‘can the i320n use 16 GB SDHC’ you said it supports up to 4 GB only ‘as per your technical support’. That’s fine, I accept that, but please just tell me or refer me to the documentation to support your statement. If there is no published documentation then just tell me so. I don’t want or need to speak to a member of your technical support team to be told the same thing you have already told me. All I ask for is to see the the supporting documentation if there is any.
Good day.
I’ve already asked our tech group if they have the said document or any
supporting documents thatwould support the answer we gave you, i’ll be
sending you a copy as soon as i get my hands on it. Thank you
Saturday 30 May 2009
Hi there,
Just wondering if your tech group have found the supporting documents yet?
All the best!
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sammi
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sammi